Remote Support Remote Maintenance and Support Planet Solutions’ remote support and troubleshooting services can provide great benefits for those with a limited IT budget. Sophisticated remote access tools and an experienced team of engineers enable Planet Solutions to resolve most IT problems without the time-wasting expense of travelling to your site. In most cases we will be able to give remote support within 24 hours. Our Network Monitoring service is available 7x24x365. By using these services you will be able to start working with your computer again in the shortest possible time. Planet Solutions’ Remote Maintenance and Support services operate in the following areas; 24/7 Network Monitoring Backup and Disaster Recovery