Onsite Hourly Based support at Planet Solutions
This is our standard service where a client will be charged on an hourly basis.
Charges
1- During normal office hours (10am - 6pm Monday to Friday)
Planet Solutions will charge £60 per hour for an engineer's time.
2- Outside regular office hours:
- Charges for non-Planet Solutions account holders:
Our charge for an engineer's time will be double the above - ie £120 per hour.
The first hour will be £120, any other hours we will charge £90.
Please Contact us today with your requirements.
None of our prices include VAT & CARRIAGE and may change without notice
Policies
- Planet Solutions assumes no responsibility for any incidental, consequential, or other damage arising from a hardware or software failure during or after our services.
- The cost of any parts which may be needed to repair the equipment are additional and not included in the service charge.
- No callout charge for clients in M25.
- Callout charges will apply for any area not included in the M25 for which special arrangements will be made on a case-by-case basis.
- All prices exclude VAT and are subject to change without notice.
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